Frequently asked questions
How do I know what size I should get?
The fabric for the MODE 1 mask has a 4-way stretch and everyone’s face is different so these are general guidelines. The measurements are from the middle of one ear, across the bridge of your nose, to the middle of the other ear:
Where are your masks made?
Our masks are made in Los Angeles. We have pivioted our facilites from making some of the most sought-after fashion brands to masks and nothing but masks. We are big enough to crank out thousands of masks a day while being small and nimble enough to tweak/improve the product midway, customize orders, etc. We are working nonstop to meet the demand for the masks and ship everyday.
Can you customize masks?
Absolutely! Whether you want your company logo printed on the mask or a specific color combination, please email us at email@example.com with your requests and we'll make it happen.
Can I donate masks?
You're an angel! Yes, under the SHOP tab, please select the DONATE mask item and enter the quantity desired. DONATE masks will not be shipped to you as we will ship/donate bulk shipments to children and families in need. Please keep DONATE masks and purchases as separate transactions! Thank you!!!
How should I wash these masks?
The MODE 01 masks are extremely durable and tear resistant. We recommend that you wash the masks in cold water and hang or lay flat to dry (do not wring). The nylon/spandex material is moisture-wicking, anti-microbial, and quick drying. Avoid fabric softener as this coats the technical fabric and inhibits its wicking capabilites. Masks should be washed before the first use and after every use.